I'm really sorry that you had a bad experience. This was our mistake, but our company will definitely take responsibility. We provided prompt after-sales service when we first received the goods, but we are sorry that the goods were broken again. It is still within our warranty period, and I will provide you with relevant services again to ensure that the goods can be used normally. I am truly sorry again. We will do our best to solve the problem for you. If there is a chance, we will also give you more compensation in the next cooperation.